This article describes the simple process of cancelling your Nexus Merchants account.
In the event you find yourself no longer in need of our services, cancelling your Nexus Merchants account is a very simple process.
1 sign in to your Nexus Merchants Account
2 Now click on the merchants tab.
3 click now on the Bin Icon as shown below
4 please give us the reason of the cancellation as shown at number 1 below and click " cancel subscription" after that, as shown at number 2 below.
As a rule, we do not partly refund any fees paid. However, when you have been charged for an annual subscription fee and you realise that you forgot to cancel, you may be refunded partly but we will charge a late cancellation fee of $47 plus $47 for each month or part of a month, that has past after the charge.
We understand that you are busy and that you may forget to cancel your subscription with us but we are in no position to monitor hundreds of subscriptions on their usage. Not having used our system for a number of months, does not mean that you are entitled for a refund.
We hope you have had a good experience with us and are sad to see you go.