What is a Statement Descriptor?


A statement descriptor is what your customers will see on their statement when they purchase something from you. Ultimately, a customer’s bank will determine exactly how your business’s descriptors will appear on customer statements, but they are often formatted like this:

MYCOMPANYNAME 555-123-1234 NM $100.00

How Important is it to set up a Statement Descriptor in your Nexus Merchant merchant's configuration? 

You can choose to leave the statement descriptor blank.

However, we recommend setting a statement descriptor to avoid potential charge disputes by your customers with their banks because they didn't recognise the transaction on their statements as your company's.

Click Here to see how you do that


We wish you a lot of good business


The Nexus Merchants Team